Terms and Conditions
Ordering
- Orders are to be placed by 10:00pm Sunday for Monday/Tuesday deliveries and 10:00pm Thursday for Friday deliveries
- Orders for some grocery products are to be placed by 9:30am Friday for Monday/Tuesday deliveries and 9:30am Thursday for Friday deliveries
- You must ensure that all your information, address and contact details are correct at checkout
- Please ensure you check your order at checkout carefully as we cannot refund for any items ordered incorrectly
Payments
- We accept payment via Paypal and Credit Card
- Orders under $55.00 will automatically be charged a delivery fee of $5.00 at checkout
- For the protection of your credit card details, all credit card details are not accessible
Pricing and Availability
- Prices of produce will vary every week. Prices will be updated on Wednesday for Friday deliveries and on Friday/Saturday for Monday/Tuesday deliveries
- All produce and products are subject to availability. If produce or a product is not available, we will contact you giving you the option to substitute with another product of the same monetary value or arrange a refund.
- A refund should be processed within 24 hours after delivery. This may be extended in our busy periods.
Delivery
- We are unable to confirm delivery times for your order. You do not need to be home at time of delivery, we will leave your order in an agreed safe location.
Returns Policy
- If you find any issues with the quality of your produce, please contact us and we will be happy to issue you with a replacement or credit on your next order.